Legal document / 01
TERMS OF
SERVICE.
Business established: November 23, 2024
These Terms of Service govern access to this website and the purchase or use of remote cybersecurity consulting services offered under the Trading Pips name. By using the website, submitting an inquiry, approving a proposal, or purchasing a service, you agree to these Terms.
If a signed proposal, statement of work, or service agreement conflicts with these website Terms, the signed document controls only for the specific engagement it covers.
01Nature of the services
Trading Pips provides remote, preventive, and advisory cybersecurity consulting for small businesses and independent professionals. Services may include risk assessments, policy review and development, cloud configuration review, access-control and multi-factor authentication guidance, employee awareness materials, third-party risk review, data-protection practices review, incident-response planning, backup and recovery security review, website security best-practices review, vulnerability-management consulting, and ongoing advisory support.
Services are intended to help clients understand and improve ordinary business security practices. They do not constitute managed security operations, emergency response, legal advice, regulatory certification, insurance advice, financial services, law-enforcement activity, or a guarantee that an incident will not occur.
02Authorized scope and client responsibility
The client must own, control, or have clear authorization to provide every system, account, document, configuration, record, and other material included in an engagement. The client may not request access to, review of, or advice concerning systems or information belonging to another party without lawful authorization.
The client is responsible for identifying scope limitations, confidentiality restrictions, contractual requirements, and relevant internal approvals before work begins. Trading Pips may decline, pause, or terminate work when authority or ownership cannot be reasonably confirmed.
03Excluded activities
Unless separately agreed in a lawful written agreement, services do not include penetration testing, exploitation, circumvention of access controls, credential acquisition, surveillance, malware development, data interception, destructive testing, unauthorized system access, recovery of unlawfully obtained information, or other offensive security activity.
Trading Pips does not provide regulated financial services, investment guidance, payment processing, credit decisions, employment screening, legal representation, compliance certification, or services requiring a professional license that the business does not hold.
04Proposals, pricing, and payment
Website prices describe standard starting prices or the listed fixed scope. A final proposal may change based on business size, number of systems, documentation quality, project complexity, timing, or requested deliverables. No work is required until scope, price, schedule, and payment terms are confirmed in writing.
Invoices are payable in United States dollars by the due date shown on the invoice. The client is responsible for accurate billing information and any lawful taxes, bank charges, or payment-provider fees assigned to the client. Late or failed payment may delay delivery or pause ongoing services.
05Scheduling, cancellation, and refunds
Scheduled consultations may be rescheduled without charge when notice is provided at least two business days before the appointment. A late cancellation or missed appointment may be charged up to the amount of the reserved session because that time cannot always be reassigned.
Project deposits become non-refundable after substantive work begins. Before work begins, a client may request cancellation and a refund less any disclosed payment-processing fees. For partially completed projects, any refund is limited to prepaid fees for clearly undelivered work, after subtracting the value of completed analysis, meetings, preparation, and deliverables. Completed services, delivered reports, and elapsed subscription periods are not refundable except where required by law.
Monthly advisory services may be cancelled before the next renewal date. Cancellation stops future renewal and does not retroactively refund the current service period. Any project-specific cancellation terms in an accepted proposal control for that project.
06Client cooperation
The client agrees to provide timely, accurate, and complete information; designate an authorized decision-maker; maintain appropriate backups; preserve original records; and review deliverables promptly. Delays caused by unavailable information, missed meetings, changed scope, third-party systems, or client decisions may extend the schedule.
The client remains responsible for operating its systems, selecting whether to implement recommendations, testing changes, managing employees and vendors, maintaining business continuity, and seeking legal or regulatory advice when needed.
07Deliverables and permitted use
After full payment, the client may use final reports, policies, training materials, and other custom deliverables internally for the business named in the applicable proposal. Pre-existing methods, templates, know-how, general checklists, and reusable materials remain the property of Trading Pips or their respective owners.
The client may not resell, publicly distribute, remove ownership notices from, or represent a deliverable as an independent certification without written permission. Reasonable internal copying and adaptation for the client’s own operations are permitted unless a proposal states otherwise.
08Confidentiality
Each party should use reasonable care to protect confidential business information received for an engagement and use it only for the agreed purpose. Confidential information does not include information that was already lawfully known, becomes public without breach, is independently developed, or is received lawfully from another source.
Information may be disclosed when required by law, court order, or valid governmental request. Where legally permitted, the receiving party will give reasonable notice so the other party may seek appropriate protection.
09No guarantee and professional judgment
Cybersecurity risk cannot be eliminated. Recommendations reflect the information, scope, tools, and conditions available during the engagement. Systems, threats, vendors, and configurations may change after delivery. Trading Pips does not guarantee uninterrupted operations, complete detection, regulatory compliance, prevention of every incident, or a particular business outcome.
Clients should evaluate recommendations in the context of their own legal duties, contracts, insurance requirements, technical environment, and risk tolerance. Where specialized implementation, legal interpretation, forensic investigation, or regulated work is needed, the client should retain an appropriately qualified provider.
10Limitation of liability
To the fullest extent permitted by applicable law, Trading Pips will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; loss of profit, revenue, reputation, data, opportunity, or anticipated savings; or costs resulting from a third-party platform, client decision, unauthorized act, or event outside reasonable control.
To the fullest extent permitted by law, total liability arising from a specific engagement will not exceed the fees actually paid for that engagement during the six months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.
11Website use
You may use this website only for lawful informational and business-inquiry purposes. You may not interfere with site operation, attempt to bypass access controls, submit malicious code, collect data through unauthorized automated means, impersonate another person, provide false information, or use the website to facilitate unlawful activity.
Website content may be corrected, updated, removed, or reorganized without notice. Service descriptions do not create an obligation to accept an engagement or reserve availability.
12Third-party services and force majeure
Services may depend on hosting providers, cloud platforms, communication tools, payment processors, or other third parties. Trading Pips does not control their availability, security, policies, or performance and is not responsible for their independent acts or outages.
Neither party is responsible for delay caused by events beyond reasonable control, including utility or network failure, natural disaster, government action, labor disruption, widespread platform outage, civil disturbance, or other force-majeure event. The affected party should communicate the delay and resume performance when reasonably possible.
13Termination
Either party may terminate an ongoing engagement according to its written proposal or service agreement. Trading Pips may immediately suspend or terminate work for nonpayment, unlawful requests, abusive conduct, material misrepresentation, security concerns, or material breach of these Terms.
Termination does not eliminate payment obligations for completed work, reserved time, non-cancellable expenses, or other amounts already earned. Provisions concerning payment, ownership, confidentiality, disclaimers, liability, and dispute handling survive termination where their nature requires it.
14Governing law and disputes
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Before filing a formal claim, each party agrees to send written notice describing the issue and allow at least thirty days for a good-faith attempt to resolve it.
Any legal proceeding that is not resolved informally will be brought in a court with appropriate jurisdiction in Arizona, unless applicable consumer law requires another forum. Each party retains any non-waivable rights provided by law.
15Changes and general terms
These Terms may be updated to reflect service, operational, or legal changes. The effective date at the top identifies the current version. Continued website use after an update constitutes acceptance of the revised website terms; material changes to an active project will be handled according to its signed agreement.
If any provision is found unenforceable, the remaining provisions remain effective. Failure to enforce a provision once is not a waiver. The headings are for convenience only. These Terms and any applicable signed project document form the complete agreement concerning their subject matter.